Crafting a neatly coded HTML layout is essential to boost your delivery rate. We suggest to do that with MailStyler , an excellent and easy-to-use software. Dashboard Register. We can distinguish three main reasons why an email fails to be delivered: 1. One of the most effective ways to reduce the number of complaints is to confirm the subscription double opt-in. In many countries, this procedure is required by law for all mailings.
To solve this problem, you can unsubscribe such email addresses from all your mailings in your Convead account. Unsubscribed addresses will no longer appear in the statistics for the mailings. To do this, prepare a file with a list of addresses and upload it to Convead as described in the article How to download or upload a blacklist of unsubscribed clients. Sign up. Causes of email delivery failure When sending a newsletter, some of the emails may not be delivered to the recipients.
To see a breakdown of the reasons for the failures, click on the corresponding number on the funnel and in the list on the right you will see the reason for the failure for each email: The table shows the reasons for the failures in the form in which the server sends them to us.
Denied bounced This section contains emails that the receiving server refused to accept for various reasons unrelated to spam suspicions. Automatic spam reports This section includes emails that the receiving server refused to accept on suspicion of spam. Why some of the numbers are not visible on the funnel In some cases, you may notice that the numbers on the funnel in the newsletter do not match.
This is normal. It can be observed within 72 hours from the date of the email. Use both letter and number combinations with at least 6 characters.
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