Ensure that your animals are free of vermin. It is required that dogs be kept on leashes outside of cottages. Rates for our parks in France are different from the parks stated above; you can consult these upon making a booking. The central facilities Market Dome, Aqua Mundo in our parks have been adapted for people with reduced mobility. The number of people given for your booked accommodation corresponds to the number of beds available and is the maximum number of occupants allowed.
For safety reasons, it is not possible to accommodate more people. In cottages for 4 people or more a child under 2 may be accommodated with the exception of the homes mentioned in the catalogue which do not have room for a cot. The child will sleep in the baby cot. Center Parcs is there for you, also if you are not satisfied with our services before your stay. If you fill out the complaints form , we will be happy to find a suitable solution for you so that you can look forward to your stay with a positive feeling.
The remainder of the reservation amount is due at least 12 weeks prior to the start of the stay at Center Parcs. Groups of young people, which is understood to mean a group of at least four people, mainly younger than 21 years old and without the supervision of a parent or guardian, are not allowed on the Center Parcs parks.
Center Parcs reserves the right to refuse groups that meet the forementioned description. To avoid problems upon arrival, we advise you to contact the Customer Contact Center before making your final booking if you have any questions or doubts. Regular gift voucher When you have a regular gift voucher with a money value, you can make the booking by contacting our Customer Contact Center on the following number 0 10 97 We will make a note of the gift voucher number in your booking.
You will be advised to make a copy for yourself and to send the original gift voucher with booking number to the following address:.
Pets are permitted in certain cottages: one pet in the 2-person cottages and two pets in the 4, 6, 8 and person cottages. You can select a pet when making a booking. We will send you the confirmation of your booking on your email address within 30 minutes.
You can view your reservation details and invoice by logging on to your personal space My Center Parcs or in the Center Parcs app. You can change your booking by contacting the customer contact center on the following number: 10 97 If you wish to make changes to a booking after it has been made, Center Parcs is not obliged to accept these changes.
Center Parcs itself decides whether, and to what degree, these changes will be accepted. These costs will not be charged if you make an additional booking for a more expensive period or cottage, or switch to a more expensive period or cottage. In principle, changes made later than 4 weeks prior to arrival are not allowed. In the case of a change to a less expensive period or cottage, or a partial or total cancellation made less than 4 weeks prior to arrival, the total amount of the original hire price will be charged.
If you have booked more than one cottage and you wish to reduce this number, the annulment conditions as specified under point 11 in the General Terms and Conditions apply.
For an overview of your outstanding payments and payments you have already made, log on to My Center Parcs. You can see the total invoice amount as well as the payment status of your invoice under the heading "My booking" or in the Center Parcs app.
You can also contact the customer contact center on the number: 10 97 Your e-ticket allows you to check in more quickly. Your e-ticket is your electronic confirmation that you can already print at home via My Center Parcs , or you can create it in the app and show it upon arrival.
Your e-ticket is available as soon as you have fully paid for your holiday and have entered the data of fellow travelers. The e-ticket can be printed up to 48 hours before arrival. If you do not have an e-ticket, please print out your booking confirmation. You can check in from 15h00 onwards for all parks in Belgium, Germany and France. For our parks in The Netherlands you can check in from 16h00 onwards. We kindly request you to return your keys or digital bracelet before 10h00 from Monday to Saturday and 12h00 on Sundays.
We ask you to vacate your cottage before 10h00 on the day of departure for cleaning, but all facilities in the park may still be enjoyed for the remainder of that day, unless the park is temporarily closed after the end of your stay. There is! Please note that cars and other motorized vehicles are formally forbidden in the parks. Only unloading and loading of luggage are tolerated on arrival and departure days. At the entrance of the park, free parking is available to all Center Parcs guests.
However, people with reduced mobility are allowed to keep their car in front of their cottage, upon showing the disability card. Also, the persons who are temporary disabled can have an exceptional authorization. This will be arranged by the park upon arrival. Package deals, activities and services can be booked at the reception or the info point of the park. Services and activities can also be booked in your personal space My Center Parcs and in the Center Parcs app. Activities can also be booked on site in the kiosk.
In order to make a stay in the park as pleasant as possible for all guests, it is required that guests adhere to the rules of conduct as stated in the household rules, which may be requested from reception upon arrival. We find it very unfortunate that your stay is not as expected. Naturally, we would like to help you. We ask you to go to the reception of the park to report your dissatisfaction, or you can also use the WhatsApp service , available in all parks in Belgium, the Netherlands and Germany except Parc Sandur.
We will do our utmost to create good memories of your stay. With the Cancellation Pack you will be refunded the cancellation fees already paid according to the scale fixed in the terms and conditions of sale and conditions of insurance, if you can no-longer make your stay at Center Parcs for any justified reason.
And this without excess charge in the event of illness, accident, professional incident or serious material damage. Or again, if there is a problem with your baggage. Payment of the amounts stipulated under a, b, and c are due within a period of 14 days after the date of the invoice. Questions regarding your stay and the coronavirus. Safety measures Aqua Mundo and info regarding reservations Aqua Mundo.
Preparing my stay. Booking and paying. Questions regarding Terhills Resort. Managing my booking. My stay. What is the actual situation in the parks in Germany and France? What is our policy for guests who have booked a stay in a park in a country they are not advised to travel to? If you use a the recreation-voucher to book on our website and the amount is greater than the amount of your stay, the balance of your voucher remains available under the same reference.
You can pay due price by contacting our customer service, or book a second stay via our website. Is the aqua mundo open? Is Center Parcs open for day recreation? Guests who have booked with a group of more than 1 household per cottage. What is your policy? Are friends and family allowed to come visit at the park? I have booked a package deal e. Our take-away service and Retail delivery services remain available, so you can continue to enjoy good food and drinks in the cottage with your family.
The outdoor terraces are open in every park and country. You can use this voucher in the Food Store and for Take Away. This is not applicable for Belgium and The Netherlands anymore, since all indoor catering facilities are operational again. I have made a booking that included an ActivitiesGift, can I make use of it?
Which activities, entertainment and facilities are available in the park? For more information regarding the offer of activities and facilities on our parks, please click here.
Please ensure to check out the Center Parcs app or My Center Parcs shortly before your stay to get the most accurate and up-to-date overview of the available facilities and activities. We kindly request our guests to follow the safety rules closely. Are the restaurants open? How can guests reserve a table in the restaurant upon reopening? More information on restaurants, availability and opening hours can be found in the Center Parcs-App or in My Center Parcs.
In most of our French parks it is mandatory to reserve a table via the app or My Center Parcs. In Germany , a dedicated phone number will be communicated at arrival for table reservation. Is the spa available? How will the kids activities be organized?
Will there be a restriction on the number of participants? How do you guarantee the safety of your guests and employees? Country specific safety measures. Is there an adapted arrival procedure? Where can I get more information concerning my questions about the coronavirus related to Center Parcs.
Will there be a maximum number of guests allowed in the parks? Will there be surveillance in the park? How do you ensure a hygienic cottage? Is there enough space on your park to ensure 1. Information regarding the Aqua Mundos in the Dutch parks. Information regarding the Aqua Mundos in the French parks. Information regarding the Aqua Mundos in the German parks. For German parks, methods of reserving are deviant per park: Only at Park Bostalsee there is a need of reservation of 3h time slots.
Information regarding the Aqua Mundos in the Belgian parks. Preparing my stay On which days can I arrive? What does the number of birdies tell you about your holiday? More information. What is a Friend and how do I become a Friend? Which services and activities are included in my stay at Center Parcs? How can I book activities? Discover the app and My Center Parcs. Where can I find the park map? Can I bring my pet? At Terhills Resort, pets are permitted in certain cottages: one pet in the 2, 4 and 6-person cottages and two pets in the 8 and person cottages.
Can we visit the park for a day only, without booking an accommodation? That's certainly possible! How do I book an accommodation for people with reduced mobility? Can we come with more people than originally booked for?
Can I buy tickets for a theme park close to the Center Parcs park I am staying at? Who do I contact if I have a complaint about Center Parcs before my stay has begun? Center Parcs Woburn Forest. Center Parcs Elvedon Forest. Center Parcs Longleat Forest. Center Parcs Sherwood Forest. Center Parcs Whinfell Forest. Center Parcs Longford Forest. Your email address will not be published. We participate in various affiliate marketing programs. Flashpacking Family is a participant in the Amazon Services LLC Associates Program, an affiliate advertising program designed to provide a means for sites to earn advertising fees by advertising and linking to Amazon.
As an Amazon Associate, we earn from qualifying purchases. Instagram Facebook Pinterest Mail. Table of Contents What is a Center Parcs day pass? You can either ask your friends to add the Visitor Pass booking to their account or you can create a Center Parcs account and ask your friends for their booking details to add to your To book a stay at Center Parcs, you need to create a login. How much is a Centre Parcs day pass? Previous Next. Leave a Reply Want to join the discussion?
The Center Parcs day pass is excellent if you visit a village near family and are looking to spend a day together. The extended family can book a day pass, spend the day with you, and even enjoy an evening meal. If you have a spare bed within your lodge, the person visiting for the day can still come for the day but can be allocated as the guest for that spare bed. Guests with a Center Parcs day pass are not permitted to stay overnight and instead will need to leave by midnight as per the terms and conditions of the pass.
The idea of a Center Parcs day pass is that friends and family could come to visit while you are spending a couple of nights at the resort. As such, the day pass is booked on top of an existing Center Parcs lodge booking — much like you would book a traditional Center Parcs activity. Therefore in some cases, it may be worthwhile to add guests to your overnight booking instead of buying day passes.
To enable you to book a Center Parcs day pass, you will need the booking reference of your friends or family that are already staying there. You will also need the booking reference for your party when you arrive at Center Parcs. Alternatively, you can follow this link to book a Center Parcs Day Pass if you wish to book separately.
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